{"id":3,"date":"2026-04-27T13:12:20","date_gmt":"2026-04-27T13:12:20","guid":{"rendered":"http:\/\/serenity.rubens.re\/?page_id=3"},"modified":"2026-05-04T07:27:32","modified_gmt":"2026-05-04T07:27:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/serenity.rubens.re\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<h2>Privacy policy<\/h2>\n<h3>Who are we?<\/h3>\n<p>Our website address is: <a href=\"https:\/\/serenity.rubens.re\/en\/\">https:\/\/serenity.rubens.re<\/a><\/p>\n<p>This website is operated by <strong>Faly Serenity Lodge<\/strong>, a hotel establishment located on Nosy Faly, Madagascar.<\/p>\n<h3>Collection and use of personal data<\/h3>\n<p>We only collect personal data when you provide it voluntarily, in particular through our contact form or when making a booking. The data collected may include your name, email address, phone number and any information needed to manage your stay.<\/p>\n<p>This data is used exclusively to respond to your requests, manage your bookings and inform you about our services. It is never sold or passed on to third parties for commercial purposes.<\/p>\n<h3>Comments<\/h3>\n<p>When you leave a comment on our website, the data shown in the comment form, as well as your IP address and browser user agent string, are collected to help us detect unwanted comments (spam).<\/p>\n<h3>Media<\/h3>\n<p>If you upload images to the website, we recommend avoiding images containing EXIF GPS location data. Visitors to the website can download and extract location data from these images.<\/p>\n<h3>Cookies<\/h3>\n<p>If you leave a comment on our website, you may opt to save your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment.<\/p>\n<p>We also use analytics cookies (via CookieYes) to better understand how visitors use our website. You can manage your cookie preferences at any time via the consent banner displayed on our website.<\/p>\n<h3>Embedded content from other websites<\/h3>\n<p>Articles on this website may include embedded content (e.g. videos, images, articles\u2026). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that content.<\/p>\n<h3>Use and sharing of your personal data<\/h3>\n<p>Your personal data is only shared with service providers strictly necessary to manage your stay (hosting provider, online payment system). We make sure these providers comply with the applicable data protection regulations.<\/p>\n<h3>How long we keep your data<\/h3>\n<p>We keep your personal data for as long as necessary for the purpose for which it was collected, and in accordance with applicable legal obligations (generally 3 years for customer data from the last contact).<\/p>\n<h3>Your rights over your data<\/h3>\n<p>In accordance with the General Data Protection Regulation (GDPR), you have the following rights:<\/p>\n<ul>\n<li><strong>Right of access:<\/strong> you can ask to see the personal data we hold about you.<\/li>\n<li><strong>Right to rectification:<\/strong> you can ask for inaccurate data to be corrected.<\/li>\n<li><strong>Right to erasure:<\/strong> you can ask for your personal data to be deleted, subject to our legal obligations.<\/li>\n<li><strong>Right to restriction:<\/strong> you can ask for the processing of your data to be restricted.<\/li>\n<li><strong>Right to object:<\/strong> you can object to the processing of your data for direct marketing purposes.<\/li>\n<li><strong>Right to data portability:<\/strong> you can ask to receive your data in a structured, machine-readable format.<\/li>\n<\/ul>\n<p>To exercise these rights, contact us via our <a href=\"\/en\/contact\/\">contact form<\/a>.<\/p>\n<h3>Security of your data<\/h3>\n<p>Our website is hosted by <strong>OVH<\/strong> (2 rue Kellermann, 59100 Roubaix, France), which ensures the physical security of the servers. We implement appropriate technical measures to protect your data against unauthorised access.<\/p>\n<h3>Contact<\/h3>\n<p>For any question about this privacy policy or to exercise your rights, you can contact us via our <a href=\"\/en\/contact\/\">contact page<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Qui sommes-nous ? L&rsquo;adresse de notre site web est : https:\/\/serenity.rubens.re Ce site est exploit\u00e9 par Faly Serenity Lodge, \u00e9tablissement h\u00f4telier situ\u00e9 \u00e0 Nosy Faly, Madagascar. Collecte et utilisation des donn\u00e9es personnelles Nous collectons des donn\u00e9es personnelles uniquement lorsque vous nous les fournissez volontairement, notamment via notre formulaire de contact ou lors [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/serenity.rubens.re\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serenity.rubens.re\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serenity.rubens.re\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serenity.rubens.re\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serenity.rubens.re\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/serenity.rubens.re\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2153,"href":"https:\/\/serenity.rubens.re\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/2153"}],"wp:attachment":[{"href":"https:\/\/serenity.rubens.re\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}